At THE LEATHER COMPANY LTD (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit TheLeatherLeader.com or make a purchase from us.
1. Information We Collect
We may collect the following information:
Personal Data: Name, email, shipping/billing address, phone number, payment details
Order Information: Purchase history, product preferences
Technical Data: IP address, browser type, device information, cookies (see our Cookie Policy)
Communication Data: Emails, customer service inquiries
2. How We Use Your Information
We use your data to:
Process and fulfill your orders Provide customer support Improve our website and services Send marketing communications (if you opt-in) Prevent fraud and comply with legal obligations
3. Legal Basis for Processing (GDPR)
Under GDPR, we process your data based on:
Contractual necessity (to fulfill your order)
Legitimate interest (e.g., fraud prevention)
Consent (for marketing emails – you can unsubscribe anytime)
4. Data Sharing & Third Parties
We only share your data with:
Payment processors (e.g., PayPal, Stripe)
Shipping carriers (e.g., DHL, Royal Mail)
Service providers (e.g., IT support, marketing agencies)
Legal authorities (if required by law)
We never sell your personal data.
5. International Transfers
If your data is transferred outside the UK/EEA, we ensure it is protected under GDPR-approved safeguards (e.g., Standard Contractual Clauses).
6. Data Retention
We retain your data only as long as necessary:
Orders: 5+ years (for tax/legal compliance)
Marketing: Until you unsubscribe
Inactive accounts: Deleted after 2+ years
7. Your Rights
Under GDPR, you have the right to:
Access, correct, or delete your data
Restrict or object to processing
Request data portability
Withdraw consent (for marketing)
Lodge a complaint with a supervisory authority
To exercise these rights, contact us at [privacy@theleatherleader.com].
8. Cookies & Tracking
We use cookies to:
Remember your preferences
Analyze website traffic
Enable shopping cart functionality
You can disable cookies in your browser settings (but some site features may not work).
9. Security Measures
We protect your data using:
SSL encryption
Secure payment gateways
Restricted employee access
10. Policy Updates
We may update this policy periodically. Changes will be posted here with a new “Last Updated” date.
11. Contact Us
For privacy-related questions:
Email: [privacy@theleatherleader.com]
Address: THE LEATHER COMPANY LTD, Lombard Business Park, 8/14 Lombard Road, SW19 3TZ, UK